ComAp - InteliNeo 6000

InteliNeo 6000

Order code: INEO6000BBB

Upcoming training: 4.2.2025. Find out more.

InteliNeo 6000 is a controller for managing and optimising on-grid and off-grid hybrid microgrid systems. The controller features real-time monitoring capabilities to balance power supply and demand and make real-time decisions for optimal energy management.

Its advanced algorithms and Modbus master ensure compatibility with a large number of preconfigured devices (including those of Fronius and many more), making it an outstanding solution for complex hybrid power generation applications.

Single controller for renewables power sources and battery energy storage system
Native microgrid applications for on & off-grid systems with renewable energy and storage
Onboard Modbus Master for RTU/TCP support of up to 32 devices with extended device support via InteliGateway 300
Support of up to 64 genset/mains controllers in CAN FD mode (250m)
Hot-Swap controller for system resilience and reduced downtime in case of fault (in primary controller)*
Controller data encryption to protect prevent unauthorised views of controller configuration

* Features available with a software key.

Compliant with international regulations: G99, IEEE 1547, UL 6200.

InteliNeo 6000 Datasheet 24-06

English (6 Aug 2024)

Manuals

6 files

English (5 Dec 2024)

English (13 Nov 2024)

English (21 Nov 2024)

English (29 Feb 2024)

Software

3 files

English (5 Dec 2024)

English (13 Nov 2024)

Certifications

2 files

EU Declaration of Conformity

English (10 May 2023)

UL Certificate of Compliance INEO6000

English (15 Dec 2023)

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Overview
Related products
Extended features
Resources
Training

Overview
Related products
Extended features
Resources
Training

InteliNeo 6000

The InteliNeo 6000 offers:

Configurable microgrid applications MPTM and MINT for on and off-grid systems
One controller for renewables and storage devices
Advanced battery state machine to provide precharge condition for BESS to transition from grid-following to grid-forming
Onboard Modbus Client for RTU/TCP communications to inverters and storage systems
Support for black start of grid-forming battery storage systems
New CAN FD inter-controller communication standard enabling cooperation with up to 64 additional gen-sets/mains/tie controllers
Import/Export to utility mains by load sharing or curtailment of renewables and storage
Compatible load/VAr sharing and power management with other ComAp solutions
Balance mode, optimising the use of energy by prioritising renewables before gensets/mains
Peak shaving for limiting the import from the mains (e.g. due to higher prices)
Load shedding ensuring the most important loads are running even when there is a lack of power
Hot-swap redundancy enabling a redundant unit to take over in case the primary controller fails, helping to minimise solution downtime*
CAN bus redundancy ensuring that a redundant CAN line be created and take over in case of CAN failure*
Built-in PLC ComAp has integrated Programable Logic Controller tightly with our standard line of controllers. This helps our customers to cut costs, minimise points of failure for advanced systems, and overcome any challenge that may occur.interpreter via ComAp's free PLC Editor with new logic blocks for microgrid applications
Keeping your business and data as safe as possible with controller designed to the ISA 62443 level 2 - level 3 security requirements
Built-in CAN bus logger and event-based history for easy and fast troubleshooting
Controller data encryption and user-defined protections to protect prevent unauthorised views of PLC Editor and setpoints on top of default protection
AirGate 2.0 ComAp’s controllers incorporate AirGate connection technology to make access to the internet as simple as possible.
AirGate enables our controllers to connect to the internet using the existing network infrastructure, negotiating firewalls and VPN systems and removing the requirement for static and public IP addresses.
for easy connection to your equipment remotely without worrying about your asset’s IP address
Remote control and monitoring of your microgrid with WebSupervisor, our cloud-based fleet management tool
A wide range of plug & play displays with automatically generated content that can be easily edited in our free Screen Editor

Certifications and standards:

CE Declaration
EN 60255
IEEE 1547
EN 50549-1/-2
G99

* Features available with a software key.

Extended features applicable to this controller with a software key:

Accessories

InteliVision 10Touch

Intuitive and easy to use, the InteliVision 10Touch is a high-quality PC panel designed for a broad range of ComAp’s paralleling and single gen-set controllers for various applications. This 10.1” multi-touch display comes with embedded InteliScada display, our signature PC monitoring tool, enabling easy monitoring and simple screen configuration to meet your needs.

InteliGateway 300

InteliGateway 300 is a new generation versatile communication gateway that seamlessly connects multiple Modbus devices to ComAp’s WebSupervisor and InteliScada monitoring systems and to ComAp’s controllers.

InteliNeo6000 StarterKit

Portable simulator of hybrid microgrid sites with ComAp's InteliNeo 6000, a controller for managing and optimising on-grid and off-grid hybrid microgrid systems. The user interface is the InteliVision 10 Touch display, that has integrated SCADA and a virtual simulation tool. The InteliNeo 6000 Starterkit is a powerful tool that simpifies troubleshooting and learning how to work with the InteliNeo 6000 microgrid controller.

InteliSCADA

InteliSCADA is an intuitive software tool that enables quick and simple creation and monitoring of complex Supervisory Control and Data Acquisition (SCADA) systems for controlling industrial processes. The tool can be used to monitor locally both simple and advanced paralleling sites, regardless of the type of application.

InteliVision 18Touch G2

Easy to install, configure and use, the InteliVision 18Touch G2 provides comprehensive overview and monitoring of your complex installations. A new generation of our InteliVision 18Touch, this display will support your control and monitoring needs for sites with multiple controllers and complex installations, such as CHP or Hybrid that need to monitor a large number of values. The product comes with embedded InteliSCADA software, ComAp's PC monitoring and management tool, enabling easy screen configuration, history check and change of setpoints from a single location.

WebSupervisor

WebSupervisor is a cloud-based system designed for monitoring, data analysing and management of ComAp and third-party devices. It provides you with an easy overview of all your devices, their operational status, location and other important data, and alerts you in case of potential issues. Using its powerful reporting and analysis tools, you can optimise the revenue for your gen-set fleet, minimise downtime and reduce maintenance costs.

Alternative products

InteliGateway 301

InteliGateway 301 is a versatile gateway module that seamlessly connects multiple Modbus devices to ComAp’s WebSupervisor and InteliScada monitoring systems, as well as to ComAp's controllers. This gateway product is enhanced with new features such as 4G cellular connectivity and GNSS capability.

Extended Features

Extended Feature - CAN2 bus redundancy

The CAN bus redundancy extended feature unlocks built-in inter-controller bus redundancy of our new generation high-end controllers. It ensures that a redundant CAN line will be created and take over in case of CAN failure.

Extended Feature - Controller Hot swap

Hot Swap Redundancy is a smart feature designed to make your system more reliable and help minimise a potential power downtime. The feature is enabling a redundant or backup unit to take over in case the primary controller fails, ensuring your system will keep running smoothly in critical situations.

Frequently Asked Questions

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Can I unlock my controller?

If you have forgotten your controller password, it can be found using the password decode function.

You will need the following information about your device:

serial number
"password decode" number

Both numbers can be obtained through the monitoring software relevant to the device.

Serial number is available in Controller info
Password decode number is available in Values / Info

You can also show these numbers on your device's display. Typically, this requires a sequence or combination of buttons to be pressed. Details can be found typically in the device Operator guide.

Once you have these numbers, please contact your ComAp distributor and they will help you get your password back.

I cannot program my controller, it looks dead. How do I restore a controller with broken firmware?

The controller firmware does not usually break by itself however it can be damaged during controller programming, typically if power is lost during the process. If there does not seem to be a hardware issue with the controller there is an option to restore the controller using a process called ‘Boot Jumper’ programming.

This can be described as a sequence of steps you need to perform to allow the configuration tool to write new firmware into the device.

The steps typically are:

Physically connect the controller to your PC.
Power the controller on and initiate connection and firmware programming from the software tool menu.
The software will ask you to switch the device off, close the Boot Jumper and switch the device back on.
The programming will then proceed and you will receive further instructions during the process.

The boot jumper can be found either on the communication module (where plug-in modules are used) or on the device itself, typically under a rubber grommet, next to the dongle slot.

The description above is not enough? Try our Booot jumper training video.

How do I connect to my ComAp controller? What types of connections are supported?

ComAp offers a wide range of options to connect to your controller:

RS232 / RS485
USB - USB A<->B (usually a printer cable)
Internet connection - LAN, GPRS, 3G, 4G

Note that some connection types require you to use a communication module (plug-in eg a RS232 card) or communication bridge (external device eg Internet Bridge NT).

Each ComAp device usually allows for multiple ways of connection. The simplest one supported by the majority of our devices is the RS232 (serial) connection. For this, you need an RS232 cable (null modem) and if your PC is not equipped with an RS232 port you need a USB<->RS232 converter.
USB connections are very common. Almost all ComAp devices support connection using simple USB A<->B cable (printer cable) for easy configuration. Some devices can be powered from the USB port for programming to allow easy configuration right on your desk.
Other connection types: Internet connection (LAN, GPRS, 3G, 4G), Modbus RTU, Modbus TCP, SNMP, AirGate, Modem.
Note that some connection types require you to use a communication module (plug-in eg a RS232 card) or communication bridge (external device eg Internet Bridge NT). Not all types of connection are possible on each device. You can find all the details related to this topic in your device's Comprehensive guide or Communication guide.

Detailed information about connection to:
InteliLite NT, InteliATS NT, InteliCompact NT is available IL-NT, IA-NT, IC-NT Communication Guide (page 21)
InteliGen-NT, InteliSys-NT, InteliMains-NT is available in IGS-NT Communication Guide (page 19)
InteliLite is available in Global Guide InteliLite AMF25 Global Guide (page 126)

I cannot connect to my controller using the Internet or AirGate connection, why?

Usually connecting to the controller over the internet is straightforward and works out of the box. However, there are a few parameters that need to be set correctly.

Make sure you have the latest firmware in the controller itself but also in all the communication modules (plug-in, built-in or external).
- Communication modules that supports connection via the internet
  - CM-4G-GPS
  - CM-Ethernet
  - CM-GPRS
  - InternetBridge-NT 4G
  - InternetBridge-NT
  - IB-Lite
  - IB-COM (Built-in communication module for NTC controllers)
  - IL-NT GPRS

Ensure the communication interface is configured correctly.
- CM-4G-GPS, CM-Ethernet, CM-GPRS - Can be set in the controllers setpoints on the unit itself or using InteliConfig configuration software.
- IB-COM, IB-Lite - Use web interface - just connect to http://<controller-ip-address>/sp_index.htm using your favourite web browser.
- InternetBridge-NT 4G, InternetBridge-NT - Requires a software tool called IBNTConfig(https://www.comap-control.com/products/detail/ib-nt-config) and an USB A<->B cable for configuration. This way you can also enable MODBUS, SNMP etc.

Make sure there is no firewall blocking your connection. Consult your IT specialist or ISP if not sure. If you use a firewall, make sure the following ports are open for communication:
- The device must be able to send data to the AirGate server at UDP port 6127 and TCP port 23. The TCP port can be changed in the module setup to 21 if needed.
- TCP port 44445 is required for WebSupervisor connection.
- Port 80 is used for accessing the communication module web interface.
- Port 502 is used for Modbus TCP communication (enabled by default).
- Port 161 is used for SNMP (needs to be enabled).

How do I change the controller firmware? Where can I get the latest firmware?

You can download the latest firmware package on the webpage of the device. You can easily navigate there through the ‘Products’ section or just use the Search function. If you cannot find the firmware on the website or if you require different than the offered version do not hesitate to contact our support team.

The firmware upgrade itself is easy to perform. You need the appropriate configuration software and a connection to the controller (preferably a direct connection). Prior to initiating the update process, we strongly recommend you to save a complete backup of your device.

It usually consists of several steps:

Create a controller back up.
Update the device firmware. It will contain default Configuration Archive and default Application.
Change the Application (SPtM, MiNT, MCB, MGCB, BTB, etc) to the required type (by programming appropriate default archive to the controller).
Use the Import Configuration Wizard to restore your previous configuration. In some cases manual interventions might be needed during this step.
Optional: Update the connected display firmware or device communication module firmware.

Should you be unsuccessful in programming the new version, the rollback procedure is to install previous firmware version and use your back up to restore the controller to its original state before the firmware upgrade was attempted.